Back home

Contact

Need help? Send us a message.

WhatsApp is the quickest way to ask about a WAHO account, payment or order.

Open WhatsAppRead common answers

Have this ready

  • Your order ID, if you already ordered.
  • The phone number used to log in.
  • A short description of what happened.

Order help

Send the order ID when a top-up is taking longer than expected, failed or was refunded.

Payment help

Tell us the selected method and payment reference. Never send a password or WhatsApp verification code.

Wrong WAHO ID?

Contact support immediately and include the order ID. A completed top-up may not be reversible.